Thursday, May 04, 2006

What a Way to Start the Day!

So I wake up and stumble into the kitchen to make coffee, turn on the water, and the faucet handle breaks off in my hand. This is one of the single-handle, has the squirter thing that pulls out. Installing this sink and counter (about 6 or 7 years ago) was somewhat akin to the Landing at Normandy in terms of planning and execution.

The faucet was attached to the sink before the sink was installed on the counter. The garbage disposal is in front of the sink fixin's, and required a plumber to attach the waste drain which looks like a Rube Goldberg concoction.

As I disassembled the faucet, it appeared that it would be possible to just replace the handle, although it would require purchase of the entire faucet set-up. I wouldn't mind that-- we're talking a hundred bucks vice a thousand.

Nice idea, but Wrong. They don't sell this kind any more.

Is it too early to pull out the scotch?

The Saga Continues
Ok-- here we go. I went to Lowe's (which I usually like a lot) and ran into the most unhelpful, sanctimonious jerk in the plumbing section. In spite of him, I bought a faucet. When I got home I discovered that for a variety of reasons it wasn't going to work.

So I went to Home Depot, where I ran into a guy who was SO helpful-- spent a lot of time with me, and we thought we had a solution, but then figured it wasn't going to work. I bought the other faucet anyway, and figured I'd give it a try. $68 is better than a thousand.

Then I did what I should have done in the first place. Called Moen. Maybe they'd still have the part? Well-- not only do they have the part, they have a LIFETIME GUARANTEE. I've rarely taken people up on a lifetime guarantee. Since I preferred to get the part tomorrow rather than next week, the only thing I have to pay for is the overnight mail. $12.

So the water situation in the house is "iffy"-- not sure if I can turn it back on without flooding the kitchen.

Hey-- that means we'll probably have to go out for dinner.

Damn the bad luck!!!


Rossana said...

Oh dear! I'm sorry to hear your faucet decided to be naughty, and then you had to deal with the not-nice person at Lowe's. But it ends well with the Moen Lifetime Guarantee and you're right...dinner out is probably for the best! Have a great weekend!

Maeve said...


I guess this also means you'll be drinking your scotch neat, eh?


Erin said...

I am so glad that this story has a happy ending. Moen stood by their product, too, which is pretty darn cool in this day and age. Three cheers for Moen! :)

Carolina said...

I have a treat for you! Lovely yarn...see you soon.